Refunds

Memberships fees are not refunded. If a member wishes to cease their membership the remaining annual subscription period fee is sacrificed.

Event fees will be refunded up to 48 hours prior to the event. After this period the event registration can be transferred to another participant.
 

Terms of Use

Introduction

This website and its contents are owned and operated by the Australasian Chapter of the International Geosynthetics Society (ACIGS). By accessing and using this website, you agree to be bound by these terms and conditions of use (Terms of Use). You acknowledge that ACIGS provides access to this website to you subject to these Terms of Use. If you do not agree with or do not understand these Terms of Use, you should immediately exit the website and you should not use it. ACIGS may, without notice and at its sole discretion, change, modify, amend or delete any portion of this website or the material, information and data access or used by, or provided to, you through this website (the Content). You should periodically read these Terms of Use. Your continued use of this website after any such change to these Terms of Use constitutes an agreement by you to abide by and be bound by these Terms of Use, as amended.

Permitted use

In using this website, ACIGS reasonably assumes that you are a responsible and careful user. You may not use this website or any of the Content in any way which is unlawful or may cause offense. You may not modify, change or delete any part of this website or attempt to bypass or evade any security measures that are in place for or in relation to this website. You may not reproduce, copy, publish or transmit any part of this website or any of the Content. To do so may infringe ACIGS or a third party’s intellectual property or other rights. You may not make use of any of the images on this website without the express written consent of ACIGS. In providing such consent, ACIGS may impose such conditions as it deems appropriate.

Intellectual property rights

You understand and agree that all intellectual property and other rights in this website and the Content are owned by or licensed to ACIGS, its associates or principals. The use of images, trade names, trademarks and drawings are subject to copyright and other intellectual property rights owned by or licensed to ACIGS, its associates and principals and the use or misuse of such intellectual property is strictly prohibited. Unless you have agreed otherwise in writing with ACIGS, nothing in these Terms of Use gives you a right to use any of ACIGS or any of its associates’ or principals’ trade names, trade marks, service marks, logos, domain names or other distinctive brand features. You agree that, subject to your use of this website in accordance with the limited licence granted to you by these Terms of Use, you will not infringe ACIGS or any third party’s intellectual property in this website or the Content and will not modify, copy, republish, frame, distribute, communicate or otherwise use any part of this website or the Content in a way which will infringe the intellectual property or other rights of ACIGS or any third party.

Security

While ACIGSs takes reasonable steps to ensure that any information provided to it by you via this website is maintained securely, and in accordance with its Privacy Policy, ACIGS accepts no responsibility for breaches of security or unauthorised access that arise as a result of disclosure by users of this website of any such information.

Disclaimer

Except as provided by law, this website and the Content are provided “as is” and without any guarantee, warranty or condition, either express or implied. ACIGS does not guarantee, represent or warrant that the information, or any advice, opinion, statement or representation, contained in or accessible through this website, or any websites to which access is available through links on this website, is accurate, suitable for your purposes or without errors or omissions. ACIGS does not guarantee continued access to or uninterrupted use of this website or that it is virus free. You acknowledge that access and use of this website may be interfered with by numerous factors outside ACIGS control. Subject to the provisions of the Competition and Consumer Act 2010 (Cth), ACIGS makes no guarantees, representations or warranties in respect of the information and materials available on this website or in any of the Content or the means of accessing that information and material.

ACIGS makes no guarantee, warranty or representation and accepts no responsibility for any websites operated or controlled by entities other than ACIGS which are or may become linked or framed to from this website.

Limitation of Liability and Indemnity

You agree that ACIGS is not liable to you or anyone else for any loss or damage (including, without limitation, any direct, indirect, special or consequential loss), arising as a result of a breach of these Terms of Use, in tort (including negligence) or otherwise arising out of, or in connection with: (a) the use of this website or the Content; (b) the use by ACIGS of information provided by you to it through this website; or (c) being unable to access this website for whatever reason and however arising, including (without limitation) negligence. If a mandatory term is implied by law or a mandatory consumer guarantee applies to goods or services provided in connection with these Terms of Use, to the maximum extent permitted by law, ACIGS liability for breach of the term or guarantee is limited, at ACIGS option to: (d)in the case of goods not of a kind ordinarily acquired for personal, domestic or household use or consumption, either replacement or repair of the goods or payment of the cost of replacing or repairing the goods; and (e)in the case of services not of a kind ordinarily acquired for personal, domestic or household use or consumption, to either resupply of the services or the cost of the resupply of the services. You indemnify ACIGS against any action, liability, damage, proceeding, expense (including legal costs), loss or claim suffered or incurred by ACIGS arising from, or which is directly or indirectly related to, your breach of or non-compliance with any term of these Terms of Use.

Jurisdiction

These Terms of Use are governed by the laws of the State of Victoria.
 

Privacy

Introduction

We value the privacy of every individual and are committed to protecting all personal information we collect. This policy outlines how we manage the collection, use, disclosure and handling of personal information in accordance with the Privacy Act 1988 (Cth).We may amend this privacy policy from time to time. Updated versions of this policy will be placed on our website www.acigs.org or can be obtained by contacting our Privacy Officer.If you are a user of our website, by accepting our terms and conditions, you consent to us collecting, using, disclosing and handling personal information as described in this policy, and agree to be bound by the obligations it imposes on you. As the policy may be amended from time to time, you should review it regularly.

Personal information

In this policy, “personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not.

Collection of personal information

We collect and hold personal information mainly about people who purchase our products or obtain information about our products.Depending on the situation, the personal information we collect may include:

• name, address and contact details (including phone number and email);
• information relating to previous purchases or events;
• the status of your membership;
• information about your employment (name of the organisation you work for, position and  authority to make payments).

If information we request is not provided, we may not be able to provide services in the most effective or efficient manner, or at all.We only collect personal information that is necessary for the operation of our business. This means we only collect information that is necessary to:

• sell our services;
• update our customer and membership database;
• provide marketing materials;
• organise the delivery of our services including events.

We generally collect personal information in person, in writing, by telephone, by email or via our website. For example, we may collect information when you register on our website, register for or attend an event, or request other services. We may also collect personal information via third parties, for example, when we process a purchase transaction and you are listed as a contact person, when one of your Facebook friends ‘likes’ or ‘friends’ our Facebook page or when someone subscribes you to our mailing list.

Collection of information via our website

When you visit our website, information about your computer or web device is automatically recorded. This includes your IP address, your top level domain name (eg .com.au, .gov.au), the date and time of your visit to our site, the pages you accessed or downloaded, the address of the last site you visited, your operating system and the type of browser you used. This information may be collected by us or by a third party service provider on our behalf. This information is collected for statistical and system administration purposes and to improve our web based services. It does not readily identify individuals and we will not attempt to identify individuals from the records our server generates unless it is necessary for law enforcement purposes.We may also use cookies to assign your device a user ID. Cookies contain information that allows us to identify your device. We may use this information to determine whether or not to display standard content. You can usually configure your browser so that it does not accept cookies.

Use and disclosure of personal information

We will generally only use personal information for the purpose for which it was collected or for a purpose that is related to the purpose for which it was collected.
We use personal information to provide, manage and administer our services. In the normal course of our business operations we may disclose personal information to our suppliers, our clients or to third party service providers such as affiliate organisations. Personal information may also be disclosed to our contract service providers, including but not limited to customer service staff, consultants, advisers, IT and internet service providers.We will also disclose personal information if required by law to do so. If you consent, we will use your personal information to send you details of other products and services that we believe may be of interest to you. If at any time you no longer wish to receive such material, you may unsubscribe or otherwise let us know, and your details will be removed from relevant databases.

Transfer of information outside Australia

Some organisations that we disclose information to may be located, or may store information on computer servers, outside Australia. For example, some of our regular customers and IT providers are based overseas. We do not transfer information outside Australia unless satisfied that the recipient organisation’s legal obligation to protect privacy is equivalent to ours.

Your responsibilities

If you provide us with personal information about other individuals, you must ensure that they are aware or will be made aware that the information is being provided to us, the types of organisations to which we may disclose the information and how they can access the information. If the information you are providing is health information or sensitive information, you must first obtain the individual’s consent to its disclosure.If we disclose personal information to you, or you collect, use or handle personal information on our behalf, you must comply with all requirements for the collection, use, disclosure and handling of personal information that apply to you. These may include the National Privacy Principles set out in the Privacy Act 1988 (Cth).

Security of personal information

We may store personal information in hard copy documents, as electronic data or in our software or IT systems (and those of our service providers). We endeavour to protect all personal information that we hold from misuse and loss, and to protect it from unauthorised access, modification and disclosure. It is important that the personal information we hold is up to date and correct. If you find it is not or that it contains errors, please advise us and we shall correct it.While we take all reasonable steps to ensure the security of information provided to us via our website, there are risks in transmitting information across the internet. If you are concerned about conveying sensitive information via the internet, you might prefer to contact us by telephone or mail.

Retention of your information

We generally retain personal information as long as is necessary to perform the function or provide the services in relation to which the information is collected. However, we may retain personal information for longer periods to comply with legislative requirements for document retention, such as taxation obligations. If personal information is deleted from our database it may be retained in de-identified form on the servers of our internet service provider.

Accessing your information

We try to ensure that personal information we hold is accurate, complete, and up to date. If you ask us we will provide you with access to, and allow you to correct, personal information we hold about you, although this is subject to exceptions under the Privacy Act 1988 (Cth).If we do not provide you with access to your personal information we will advise you of the reasons for the refusal and inform you of any exceptions relied upon. In some circumstances we may require you to pay the reasonable cost of providing access to personal information we hold about you.

Dealing with us anonymously

When you use our website or ask us to provide general information, we may deal with you without requiring you to provide personal information. However, aside from those circumstances, the nature of our business is such that it is generally not possible for us to deal with people on an anonymous basis.

Use of our website

Our website may contain links to other websites that are not owned, operated or endorsed by us. We are not responsible for the privacy practices of those websites, or for the content, product or services provided by, or contained on, those websites.

Contact information

If you wish to gain access to your personal information, of if you have a complaint about a breach of your privacy or any other query about our collection, use or handling of personal information, you can speak directly with our staff who will do their best to try to resolve the issue.